How To Lay The Foundations For Success

Some of the most successful companies concentrate almost exclusively on running their mainstream business. Examples are to be found amongst large multi-nationals as well as much smaller companies and professional partnerships, which subcontract peripheral services to outside specialists.

Supporting services should be evaluated against other options at least every 3 years. If nothing else, such an evaluation provides an external yardstick of cost-effectiveness. Any significant outlay on supporting services should be examined in this way, including:
• canteen and vending facilities
• cleaning services
• vehicle-fleet management
• distribution and delivery
• building maintenance
• security services
• chauffeur services
• energy management
• pension administration
• merchandising support

The external purchase of professional services should also be evaluated. It may well be possible to obtain a higher quality of service for the same cost in some instances. Specialist services departments that should be evaluated include:
• patents and trade marks
• legal advice
• public relations
• corporation tax
• artwork and graphic design
• architectural ser


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